Shipping information policies do not apply to digital downloads, as they are delivered electronically and do not require physical shipping.
Delivery Method:
Since all of our products are digital files in nature, your order will be delivered electronically via a download link or email. A download page will show after your payment is processed and confirmed.
Download Limitations:
Enjoy unlimited downloads as long as our shop is live and running online. Please register your account on our website before making a purchase so that you can still access your files in the future if you want to download your purchases again.
Refunds:
Digital download purchases are non-refundable, as they cannot be returned once downloaded. It is important that you understand and accept this policy before making a purchase.
I don’t accept returns, exchanges, or cancellations.
However, I am committed to your satisfaction. If you have any problems with your order, please contact me and I will get back to you within 5 days to resolve the issue.
If you have bought the wrong planner size and have already downloaded the digital files, then we cannot provide you with a refund anymore since the item is already in your possession. If we provide a refund, then it’s like we are giving away the file to you for free, which means a loss on our part. If you have downloaded the wrong size, we encourage you to purchase again the correct size. However, if you have not downloaded the file yet, then we can cancel the order and refund you. Thanks for your understanding.
Customer Support:
I am committed to your satisfaction. If you have any problems with your order, please contact me and I will get back to you within 5 days to resolve the issue. You can fill out the form on our Contacts Page or email us at info@prymprintables.com.
Security:
Our payment methods are secure and reliable. We offer secure payment options such as Paypal Checkout or credit cards to ensure safe transactions.
Our digital downloads platform has an SSL Certificate installed to secure and protect customer data and provide a secure connection between our website and your browser. An SSL certificate is a digital certificate that authenticates a website’s identity and enables an encrypted connection. It helps ensure that your information (for example, passwords or credit card numbers) is private when it is sent to our website.
We also guarantee that our digital downloads are clean, virus-free, and safe to download. If you have doubts, just head over to our official Etsy shop and check out hundreds of testimonials from our previous happy customers.